ScalacyAI Systems Engineering
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01Architecture02Systems03Automation04Cases05InsightsSchedule Architecture Session
All systems nominal/--:--:-- UTC/Amsterdam · Dubai · Remote

Businesscomplexity,engineered intoautonomous systems.

Scalacy is an AI systems engineering firm. We map how your business actually runs, then design, deploy and operate the intelligent infrastructure that runs it — with the governance an enterprise requires.

40
Systems in production
12,400
Hours reclaimed / month
6 wks
Mean time to deployment
99.95%
Operational uptime
01Position

Scalacy is not an automation agency. We are systems engineers. We design the operating infrastructure a business runs on the discipline behind trading systems and flight software, applied to the work your company repeats ten thousand times a month.

DisciplineSystems engineering
Unit of workProduction systems
EngagementDesign · build · operate
HandoverFull ownership, day one
02Disconnection

You don’t have a tooling problem.
You have an orchestration problem.

Nine systems of record. Forty-one manual hand-offs. Every exception routed through a person who has to remember the rule. Scroll to see the same estate re-engineered.

Estate topology — live rewriteFragmented · 0%
Email
Slack
CRM
Spreadsheets
ERP
Tickets
Contracts
Call logs
Manual review
Ingest
agent · autonomous
Reason
agent · autonomous
Act
agent · autonomous
Operating layer
1
system of action
Before — 9 systems · 41 hand-offs · 6 ownersAfter — 1 operating layer · 3 human decisions
03Control plane

One surface where the
business runs itself.

Agents execute. Humans govern. Every decision the system makes is logged, traceable and reversible — and anything outside policy stops and asks.

Scalacy Control Planeenv: production · eu-west
SOC 2 · ISO 27001 · EU AI Act ready
Agent fleet
Intake classifierAGT-01
Document extractionAGT-02
Order reconciliationAGT-03
Vendor commsAGT-04
Exception triageAGT-05
Reporting syncAGT-06
Decisions routed
0
Autonomy rate
0.0%
Median latency
0ms
Throughput · events/sec93.0
−30mnow
Human decision queue3 awaiting review
Decision log
09:41:02routeinvoice #48812 matched to PO #22190
09:41:04extract14 fields parsed · confidence 0.97
09:41:07escalateterm deviation → human queue
09:41:09syncledger write committed
09:41:12auditdecision trace persisted
04Architecture

Five layers.
One system.

Agencies sell deliverables. We build a stack — and hand you the documentation, the tests and the keys to operate it.

Modules
Process forensics
Value mapping
Autonomy boundary model
Investment case
You receive
Opportunity ledger
Boundary document
12-month roadmap
Acceptance gate

No system enters build without a modelled payback under 9 months.

Modules
Knowledge graph
Retrieval architecture
Model routing
Evaluation harness
You receive
Golden dataset
Evaluation report
Model selection memo
Acceptance gate

Accuracy floor is agreed before build and measured after every change.

Modules
Agent design
Deterministic rails
Human-in-the-loop
Exception routing
You receive
Decision matrix
Escalation policy
Runbooks
Acceptance gate

Every autonomous action is reversible and attributable.

Modules
Data contracts
System adapters
Identity & access
Event backbone
You receive
Interface register
Access model
Migration plan
Acceptance gate

No shadow data. No credentials outside your tenancy.

Modules
Telemetry
Drift detection
Cost governance
Continuous evaluation
You receive
Operations dashboard
Monthly system review
Improvement backlog
Acceptance gate

Unit economics per decision are reported, not estimated.

05Method

Engineered like software.
Not sold like a project.

Six weeks from first conversation to a system in production, then a standing operating relationship. Fixed stages, fixed artifacts, no discovery theatre.

01
Discovery
Week 1

Process forensics across the estate

02
System mapping
Week 1–2

Every hand-off, owner and exception

03
Architecture
Week 2–3

Signed technical + governance design

04
Prototype
Week 3–5

Working system on your real data

05
Deployment
Week 5–6

Production cutover, staged rollout

06
Monitoring
Week 6+

Telemetry, drift and cost dashboards

07
Improvement
Ongoing

Monthly review, measured gains

06Governance

Enterprise principles,
stated before logos.

Anyone can demo an agent. The question a serious buyer asks is what happens on the day it is wrong. These are our answers, and they are contractual.

P01

Security

Systems run inside your cloud tenancy and your identity provider. No data leaves the perimeter you control, and no vendor holds your keys.

Private VPC · BYO keys · zero data retention
P02

Compliance

Designed against the regimes you are actually audited under, with the model risk documentation your assessors will ask for.

SOC 2 · ISO 27001 · GDPR · EU AI Act
P03

Reliability

Deterministic fallbacks behind every probabilistic step. When a model is uncertain, the workflow degrades to a rule or a person — never to a guess.

99.95% target · staged rollout · instant rollback
P04

Documentation

Architecture decision records, interface registers and runbooks written as we build, not reconstructed at handover.

ADRs · runbooks · evaluation reports
P05

Monitoring

Accuracy, drift, latency and cost per decision on one dashboard. If quality moves, you see it before your customers do.

Live telemetry · drift alerts · cost per decision
P06

Ownership

The code, the prompts, the evaluations and the infrastructure are yours from day one. We build for the possibility that you replace us.

Full IP transfer · no lock-in · exit plan included
07Evidence

Systems in production.
Numbers that survived audit.

We publish outcomes the client’s finance function agreed to. Everything below is a live system with a named internal owner.

Financial servicesCS-114

Autonomous credit operations

A mid-market lender was routing every application through four teams and two spreadsheets. We rebuilt intake, verification and decisioning as one governed pipeline, with underwriters kept in the loop only on policy exceptions.

0%
Cycle time removed
0.0%
Decision accuracy
0.0 FTE
Capacity redeployed
LogisticsCS-127

Exception-driven freight operations

Operators spent their day watching dashboards for things going wrong. The system now watches instead — reconciling carrier events, predicting failures and opening only the exceptions a human must actually judge.

0k/day
Events automated
0 min
Response, from 6.4 hrs
0.0M
Annualised recovery
Professional servicesCS-138

Contract intelligence layer

Eleven thousand agreements, no structured record of what had been signed. We built extraction, obligation tracking and an audited query surface over the estate — then handed the whole system to their internal team.

0%
Clauses auto-extracted
0 days
Review, from 3 weeks
0%
Decisions audit-traced
08Sectors

Where we operate.

We take work in regulated, document-heavy, exception-driven operations — the places where naive automation fails and engineering discipline compounds.

IdxSectorFirst systemPayback
01Financial servicesApplication intake & decisioning4–7 months
02Logistics & supply chainException detection across carriers3–6 months
03Healthcare & life sciencesClinical document extraction6–9 months
04Professional servicesContract & obligation intelligence4–8 months
05ManufacturingQuality and supplier reconciliation5–9 months
06Real estateDeal pipeline and diligence automation4–7 months
07Energy & utilitiesField-report structuring and dispatch6–10 months
08Public sectorCasework triage with full auditability8–12 months
09Ecosystem

Vendor-neutral by construction.

We hold no reseller agreements. Model and platform choices are made against your evaluation set, documented, and revisited as the landscape moves.

Reasoning01
Claude (Anthropic)
GPT (OpenAI)
Gemini (Google)
Open-weight models
Fine-tuned task models
Orchestration02
Agent SDKs
Model Context Protocol
Temporal
Event-driven workflows
Deterministic rails
Data03
Postgres · pgvector
Snowflake · BigQuery
Vector + graph stores
dbt
Change data capture
Infrastructure04
AWS · Azure · GCP
Kubernetes
Terraform
Private VPC deployment
On-premise where required
Interfaces05
Next.js control surfaces
Slack · Teams
ERP & CRM adapters
Voice and telephony
Public + internal APIs
Assurance06
Evaluation harnesses
OpenTelemetry
Decision tracing
Cost governance
Red-team suites
10Engagement

Ready to engineeryour next advantage?

Schedule Architecture Session

90 minutes, with the engineers who would build it. No sales engineer, no discovery invoice.

Session agenda
01We map your highest-cost repeated decision, live, on the call.
02You leave with an architecture sketch and an honest payback range.
03If automation is the wrong answer, we tell you in the session.